Last Updated: January 1, 2026

1 Wins Privacy Policy — How We Collect and Protect Your Information

Your privacy is our top priority. Before registering with 1 wins, please read this policy — everything about what data we collect, why we collect it, and how we keep it secure is clearly explained here.

Your Data Is Secure
Protected with256-bit SSL encryption
Never sold to third parties
GDPR standards are followed
Right to Data Deletion
Regular security audits are conducted
Payment details are not stored

6Core Commitments of Our Privacy Policy

These commitments aren't just words on paper — we uphold them in everything we do, every day

Top Priority

End-to-End Encryption

Every transaction and personal detail you share is encrypted with 256-bit SSL, making it completely unreadable to hackers or any third party.

Your controls

You Decide What Gets Shared

You are in control of how your data is used. You can request corrections, downloads, or deletion of your information at any time.

No sharing without consent

We never share your information with third parties without your consent. The only exception is when required by a lawful order from a regulatory authority.

Payment details are not stored

Your bKash, Nagad, or card number is never stored on our servers. All payment processing is handled securely through the payment gateway.

Regular

Independent security audits

Our security infrastructure is audited by independent third-party experts at least once a year. Any vulnerabilities identified are addressed promptly.

Transparency

Fully Transparent Policy

What data we collect, why we collect it, and how long we keep it — all clearly laid out here, with no hidden fine print.

1

Introduction & Scope

This Privacy Policy 1 wins (https://1wins.ws) and its mobile application. This policy explains what information we collect from our members, why we collect it, and how we keep it safe.

1 winsBy using -'s website or app, you agree to this Privacy Policy. If you do not accept any part of this policy, please discontinue use of our services.

Important

This policy Terms & Conditions' works in conjunction with. Reading both documents together will give you the complete picture.

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What Types of Information We Collect

1 wins We only collect information that is genuinely necessary to provide our services. We do not gather excessive or unnecessary data.

Data Type Example Reason for collection
Identity-Related Full name, date of birth, NID/passport KYC verification and age confirmation
Contact Information Email, phone number, address Account communications, security messages
Financial information Transaction history, wallet number Payment processing, fraud prevention
Usage data Login timestamps, game history, betting records Service improvement, responsible gaming
Device Information IP address, browser type, OS Security, fraud detection
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How data is collected

We collect information through various means, but always transparently and with your full knowledge:

  • Directly from you: Registration forms, KYC documents, and anything you share via support chat.
  • Automatically: Automatically collected while you use the platform, via log files, cookies, and analytics.
  • From payment partners: To verify bKash, Nagad, and Rocket transactions.
  • From verification agencies: Through a regulated process for identity and age verification.
Please Note

We never request access to your phone's contacts, photos, or microphone. If such permissions are requested when downloading the app, you are free to decline them.

4

How your data is used

1 wins Data we collect is used only for specific, lawful purposes. The primary reasons we use your information are:

  • Creating, managing, and securing your account.
  • Payment processing and transaction verification.
  • Verifying identity and age through the KYC process.
  • Prevention of fraud, money laundering, and other criminal activity.
  • Delivering personalised experiences and relevant offers based on your preferences.
  • Improving support services and resolving issues.
  • Promoting responsible gaming — identifying harmful behaviour and providing assistance.
  • Meeting legal and regulatory obligations.
5

Data Sharing Policy

We never sell your data. However, to operate our services, we may share limited information with a number of trusted partners:

Who We Share With What Is Shared Why
Payment Gateway Transaction Information To process payments
KYC Service Provider Identity document information To verify identity and age
Cloud Hosting Partner Encrypted Data For secure data storage
Regulatory authorities As per valid request To comply with legal obligations
A Clear Commitment

We will never sell or share your data with marketing companies, advertising networks, or data brokers.

6

Cookies & Tracking Technologies

1 wins uses cookies to enhance your experience. Cookies are small files stored on your device that help the platform remember your previous visits.

Cookie type Purpose Status
Essential Storing login sessions, security settings, and language preferences Always active, cannot be disabled
Analytics Which pages are most visited and where issues occur Active by default — can be disabled
Optional Showing personalized offers Optional, can be disabled at any time

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

7

Data Retention Period

1 wins Data is never retained indefinitely. Each type of information has a defined retention period:

  • Account & Identity Information: Up to 5 years after account closure (as required by regulatory obligations).
  • Financial Transaction Records: 7years (legal requirement).
  • Support contact: 2 years after the issue is resolved.
  • Session & activity logs: 6 months.
  • Marketing preferences: Until consent is withdrawn.

Once the retention period ends, data is securely deleted or anonymized.

8

Your Data Rights

1 winsAs a - member, you have certain important rights over your own data:

Right to Know

To find out what information we hold about you, submit a request to our support team. You will receive a response within 30 days.

Right to Rectification

If any of your information is incorrect, you can have it corrected — through your profile page or by contacting support.

Right to Erasure

You may request account closure and deletion of your data. However, certain information may be retained where required by legal obligations.

Data Portability

You may request a full copy of your data to download. This is typically delivered within 30 days.

Right to Restrict Processing

You can ask us not to use your information for certain purposes — such as opting out of marketing communications.

Right to Object

You may object to certain uses of your data. We will review your objection and respond accordingly.

To exercise your rights

To exercise any of the rights listed above, please email us at: privacy@1wins.ws Or reach out to our support team via live chat.

9

Security measures

1 wins We use industry-leading security measures to protect your data:

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of login security.
  • Encrypted Database: Stored data remains protected at all times.
  • Firewall & DDoS protection: Protection against cyber attacks.
  • Regular Penetration Testing: At least twice a year.
  • Staff Training: Data protection training is mandatory for all staff.

Please note, however, that no system on the internet is 100% secure. In the event of a security breach, we will notify you as quickly as possible in accordance with applicable law.

10

Minor Protection Policy

1 wins We strictly enforce an 18+ policy. We never knowingly collect or process data from anyone under the age of 18.

  • Age is verified at the time of registration.
  • KYC documents may be requested if there is cause for suspicion.
  • If a minor's account is discovered, it is immediately suspended and all associated data is deleted.
For Parents

If you suspect a child or teenager in your household is using 1 wins, please contact our support team immediately. We will take swift action.

11

Policy Changes & Updates

We may update this Privacy Policy from time to time. Reasons for changes may include:

  • New laws or regulatory requirements.
  • Adding new services or features.
  • For security improvement purposes.

For significant changes, we will notify you via your registered email or on the platform. Continued use of our services after any changes constitutes acceptance of the updated policy.

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Contact us

If you have any questions or concerns about this Privacy Policy, please reach out to us. Our data protection team is available 24/7 to assist you.

Email
privacy@1wins.ws
Live chat
24/7 Support
Response time
Within48 hours
Your privacy is our commitment

Use1 Wins with complete peace of mind — your information is fully secure

Done reading our Privacy Policy? Go ahead and register with confidence — Bangladesh's best betting experience awaits.

256-bit SSL Data is never sold Your controls 24/7 Protection

Related pages: Terms & Conditions· Responsible Gaming· About us

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